
counselling2wellness
REFUND & CANCELLATION POLICY
Refunds Process
You can submit a request for refund through Email or phone call. The validity of the claim and Your eligibility shall be determined once we receive the claim for refund through any of the above methods. Once the process is completed, we will communicate to You the extent of refund and a tentative date by which You can claim it. We try to respond to any request for refund within thirty (30) days of receipt of request.
Grievance
If you have any grievance relating to the refund, please write to vanitaj35@yahoo.com
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Cancellation
Professional give you their exclusive time and blocks it for you when you schedule an appointment with them. It is a disservice to their time and other clients who could have used that slot for their wellbeing when you don't show up.
Our sessions can be pre-booked in advance and can be rescheduled 24 hours prior to the scheduled time of the appointment.